Warranty Info
Warranty Must only be Claimed and serviced through THE retailer
Contact the Homestead retailer from whom you purchased your furniture to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Homestead Furniture LLC reserves the right to require the return of defective parts upon request.
The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. These Limited Warranties are non-transferable: Homestead, subject to all the limitations and exclusions described in these Limited Warranties, warrant the following Homestead products and parts against material manufacturing defects for the duration set forth next to that product or part in the
table below.
Limited Lifetime Warranty
The black metal patented parts of the RECLINING MECHANISM carry a Limited
Lifetime Warranty. The reclining mechanism is warranted to be free of defects for as long as you, the original consumer, own the furniture.
Five Years
Cushions, wooden frame components, and springs are warranted to be free of defects for FIVE (5) YEARS from the date of sale.
Three Years
Motors are warranted to be free of defect for THREE (3) YEARS from the date of sale.
One Year
Heaters, massage units, wands, lumbar units, and other electrical components are warranted for ONE (1) YEAR from the date of sale.
Fabric/Leather
All upholstery fabrics and leathers are warranted against defective materials and workmanship for ONE (1) YEAR from the date of purchase. This warranty covers seam failure, fabric separation, and nap loss. Excluded from the warranty are cover pilling, fading, stretching, and dye lots. Natural markings such as scars, brands, grain variations, wrinkles, etc., will be considered normal characteristics and not construed as defects. Nature’s trademarks mean no two cow hides are the same, so color variations may occur. Where there is evidence of excessive soiling, improper cleaning, or abuse, or where the fabric or leather has had some form of chemical applied, the fabric/leather warranty will not apply.
Service
Reasonable and customary labor charges for a period of one year from the original date of sale for the repair or replacement of warranty parts are covered. Warranty service should be performed by the store where you purchased this furniture.
Residential Use Only
This product was designed for residential use only. Placement in rental property, institutions, or any other excessive application voids this warranty.
Claims
Claims for service must be accompanied by proof of purchase to satisfy warranty requirements. We reserve the right to require the return of defective parts upon request.
In the event of improper use or damage after the sale, this warranty does not apply. Also, this warranty does not cover pick-up, inspection, packing, or freight charges. Should you have any questions concerning this warranty, please contact the store where you purchased this furniture.
